Contact us

Get advice

No matter your situation, our team can give you advice on all matters relating to advance care planning.

You might like advice on:

  • the advance care planning process or documentation in your state or territory
  • starting the conversation about advance care planning
  • making sure your goals, values and preferences are heard
  • choosing or being a substitute decision-maker
  • the role and responsibilities of health professionals
  • training and education
  • advance care planning policy
  • interpreting and understanding research and evidence

We're here to help. Call our advisory service on 1300 208 582. We're available 9am - 5pm (AEST) Monday to Friday.

If you would prefer to email, you can use the form below.

General enquiries

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Advance Care Planning Australia office

For general office enquiries, you can use the form above or phone us on 03 9496 5660. Our office is open Monday to Friday, 9am - 5pm (AEST).

Our address

Advance Care Planning Department, Austin Health
PO Box 5555, 145 Studley Road
Heidelberg, VIC 3084


Media and event enquiries

We welcome media enquiries and are happy to provide information and interviews, where possible.

Contact Rebecca Camilleri on (03) 9496 5660 or via the form above.

Interpreter services

You can use an interpreter to speak to us in a language other than English.

Follow these steps:

  1. Call 13 14 50, Monday to Friday, 9am - 5pm (AEST)
  2. Say the language you need
  3. Wait on the line for an interpreter (may take up to 3 minutes)
  4. Ask the interpreter to contact Advance Care Planning Australia on 1300 208 582
  5. Talk with our staff or volunteer with the help of an interpreter

Calls are charged at the cost of a local call (except calls from mobiles).