Developed by Advance Care Planning Australia in partnership with Ageing Australia and its members, this guide supports residents to understand and plan for their future health care.

Retirement living and seniors housing communities play an important role in supporting older Australians as they plan for their future. While operators are not health care providers, they are well positioned to help residents access trustworthy information about advance care planning and to guide them toward appropriate resources.

This page provides practical guidance and tools for organisations to promote awareness, understand their role, and develop safe and appropriate processes relating to advance care planning.

About this guide

The Advance care planning in retirement villages and seniors housing implementation guide offers clear, practical information for retirement village operators. It outlines opportunities, boundaries, and considerations for supporting residents with their advance care planning while maintaining appropriate organisational roles.

The guide covers:

  • Building resident awareness
  • Understanding and managing advance care planning documents
  • Considerations during a medical emergency
  • Staff awareness and training
  • Privacy, risk, and communication considerations
  • A practical checklist for organisational implementation

Download the guide (PDF)

Who this resource is for

This guide is designed for:

  • Retirement village operators
  • Seniors housing providers
  • Organisations offering independent living or lifestyle communities
  • Operators with integrated or affiliated home care services

It is not intended for residential aged care facilities, which have separate regulatory and clinical responsibilities.

Resources to help you with advance care planning

Support and more information

If you have any questions or need more information about advance care planning in your workplace, you can contact us.

Our National Advance Care Planning Advisory Service is open for health and aged care staff.

Call us on 1300 208 582

Email us at acpa@advancecareplanning.org.au

We're here from 8 am to 4 pm (AEST), Monday to Friday.


Order resources

We have a range of printable resources for health professionals, see our support materials or order bulk packs of community resources.

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