“A document that speaks in the silence”: Paul and Heather’s story of planning ahead

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“A document that speaks in the silence”: Paul and Heather’s story of planning ahead

Paul has always been a morning person. At 71, the retired engineer enjoys jazz music, family life, and looking after his grandchildren. Married to Heather for nearly 50 years, he never imagined that an ordinary event would change everything.

On 24 August 2025, Paul suffered a sudden cardiac arrest during a community event. “It was completely unexpected,” he says. “One moment I was chatting, the next I was in emergency intensive care.”

Thanks to quick-thinking bystanders trained in CPR and a defibrillator on site, Paul survived. But what followed was intense: three heart operations in nine days and 18 days in hospital.

Heather and Paul YouTube

Planning for the unexpected

Years earlier, Paul and Heather had completed their advance care planning documents, including an Advance Health Directive (AHD). “We did it when we retired,” Heather explains. “It gave us peace of mind and clarity, not just for us, but for our family. We didn’t want them to be put on the spot one day.”

Paul agrees. “For me, it was an opportunity to speak into how I would wish to be cared for, given circumstances that could realistically happen. I never expected to need it so soon.”

A gift in uncertain times

When Paul was unconscious for 18 hours after his cardiac event, Heather faced a moment of truth. “One of the hospital staff asked if Paul had any advance care planning. My immediate reaction was relief and gratitude,” she recalls. “We were under extreme stress. Knowing his wishes meant I didn’t have to make those decisions on my own.”

Paul’s AHD became what he calls “a document that speaks in the silence.” “It gave confidence and certainty to Heather and our family,” he says. “It’s a true gift, something that speaks when you can’t.”

Heather agrees. “It allowed us to spend meaningful time together instead of stressful discussions about what to do. Our family could gather around Paul without that burden.”

Why advance care planning matters

Paul believes advance care planning is one of the most important things you can do for those you love. “You never know when it’s going to be needed,” he says. “It’s a beautiful gift to those who may have to implement it.”

Heather’s advice is simple: “Don’t put it off. No matter your age, if you have family or people you love, it’s a good idea.”

Today, Paul is back home, enjoying mornings with jazz and time with his grandchildren. His message is clear: “Life can change in an instant. Plan ahead.”

Start the conversation today

Advance care planning helps ensure your values and preferences guide your future health care, even if you can’t speak for yourself: